Assume Identity – SchoolCity

District administrators who have the ADMIN role have the ability to grant various permissions to other district staff, school principals, curriculum specialists, instructional coaches, and teachers according to what the specific user needs to see and do within the application. These permissions determine what role(s) the user is assigned.

This article will review the specific permission for Assume Identity. The Assume Identity permission allows a user to assume the identity of another user for support purposes.

Where to Start

From the navigation down arrow, select the Admin tile.
OR
From the Launchpad, select the Admin flip card to reveal the reverse side available assessment options. Select Roles.

Edit User Role to Add Assume Identity

An example Admin page, with the Roles tab selected and labeled as step 2, and the Functions down arrow for a role and the Edit option in the dropdown labeled as step 3.

Select the Roles tab.
- A list of user roles created for your district displays, along with a brief description of each.
To edit the permissions for specific role, select the Functions arrow, and select Edit from the dropdown.

An example Edit Role screen, with the System Admin tab selected and labeled as step 4, and the Assume Identity checkbox labeled as step 5.

Select the System Admin tab.
Check the box next to Assume Identity to grant the user role the ability to do so.
Select Save when finished.

The Restrict Assume Identity toggle on the edit Role page.

When editing user roles, Admin users have the option to Restrict Assume Identity for any user role. When this toggle is enabled, only Admin users are able to assume the identity of that user role, restricting all other users from assuming the identity of the role, even with the Assume Identity permission. This adds an extra layer of security for roles that might have a high level of permissions, so that lower-level roles can still utilize the Assume Identity permission, without providing unfettered access to roles with much higher permissions.

How to Assume Identity

An example Admin page, with the Users tab selected and labeled as step 1, the filter dropdowns and search bar labeled as step 2, and the Assume Identity buttons labeled as step 3.

To assume the identity of another user, navigate to the Admin page and select the Users tab.
Locate the specific user account to assume the identity of by using the Filter dropdowns and/or Search bar.
Select the Assume Identity icon.

The Assume Identity confirmation window, with the Confirm button labeled as step 4.

A text box will appear asking for confirmation of the action requested. Select Confirm. This will take you directly to the selected user’s instance.

An example Launchpad page, with an orange bar displaying the assumed role labeled as step 5, and the End Session button labeled as step 6.

While assuming another user’s identity, an orange bar will show underneath the blue user menu bar with the selected user’s role and name.
Select End Session to close the window and return to the original user role.